DestinationsHotel StatisticsSitemap
Mail

Copyright © 2025 - All right reserved by 5 Star Hotels

5 Star Hotels is part of the Evolving Media publishing family.

5 Star Hotels
View
Interior view
Interior view
View
View
View
Interior view
Interior view
View
View
View
View
Exterior view
Exterior view
Exterior view
Exterior view
Interior view
Exterior view
Exterior view
View
Interior view
Exterior view
Exterior view
Entrance
Reception
Reception
Entrance
Entrance
Lobby
Entrance
Reception
Reception
Swimming pool
Swimming pool
Swimming pool
Swimming pool [outdoor]
Food and beverages
Garden
Balcony/terrace
Bar/lounge
Restaurant
Restaurant
Bar
Bar
Bar/lounge
Fitness center
Restaurant
Deluxe Veranda King Non-Smoking - Guestroom
Bar
Bar/lounge
Meeting room / ballrooms
Recreational facilities
Restaurant
Fitness center
Restaurant
Restaurant
Garden
Deluxe Room with 2 Single Beds
Restaurant
Garden
Food and beverages
Restaurant
Spa
Restaurant
Food and beverages
Restaurant
Bar/lounge
Bar/lounge
Restaurant
Bar
Restaurant
Food and beverages
Restaurant
Spa
Restaurant
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
null
null
null
null
Restaurant
null
Bar/lounge
Balcony/terrace
Bar
Bar/lounge
Bar
Ballroom
Restaurant
Bar
Restaurant
Bar
Food and beverages
Food and beverages
Bar
Spa
Spa

Fairmont The Norfolk

Nairobi, Kenya

00200 PO Box 58581, 58581

8.9Rating
ExcellentRated by Guests
352Reviews

What to expect

Pros

  • 🛌Comfortable beds and spacious rooms
  • 🍲Delicious breakfast and meals
  • 🌿Beautiful gardens and well-maintained grounds
  • 🤝Friendly and welcoming staff
  • 💆‍♂️Great spa and relaxation facilities
  • 🛡️Excellent security measures
  • 🍹Fantastic bar area with a wide selection
  • 🛋️Historic and classic charm in the building
  • 🤩Exceptional service that goes above and beyond
  • 🔒Safe environment and attentive security team

Cons

  • 🔌Lack of outlets and USB plugs near the bed
  • 📶Inconsistent or poor internet connection in some rooms
  • 📺Low-quality TV with unclear picture
  • 🌡️Noisy fan and limited temperature control in some areas
  • 💸High cost or expensive pricing for some services
  • 🛏️Uncomfortable or lumpy beds in certain rooms
  • 🍽️Average or disappointing food quality in some instances
  • 🚶Not the best location for walking around outside the hotel
  • 🏊‍♂️Pool area needs maintenance or improvements
  • 🚪Issues with room service and slow response to requests

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, French, Arabic, Greek

Fairmont The Norfolk is conveniently located in the popular Central Business District area. The hotel has everything you need for a comfortable stay. Facilities like 24-hour room service, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage are readily available for you to enjoy. Some of the well-appointed guestrooms feature carpeting, slippers, television LCD/plasma screen, bathroom phone, non smoking rooms. Entertain the hotel's recreational facilities, including fitness center, sauna, golf course (within 3 km), outdoor pool, spa. For reliable service and professional staff, Fairmont The Norfolk caters to your needs.

Where you'll be sleeping

Deluxe Room with King Bed image 1
Deluxe Room with King Bed image 2
Deluxe Room with King Bed image 3
Deluxe Room with King Bed image 4
Deluxe Room with King Bed image 5
Deluxe Room with King Bed image 6
Deluxe Room with King Bed image 7
Deluxe Room with King Bed image 8
Deluxe Room with King Bed image 9
Deluxe Room with King Bed image 10
Deluxe Room with King Bed image 11
Deluxe Room with King Bed image 12
Deluxe Room with King Bed image 13
Deluxe Room with King Bed image 14
Deluxe Room with King Bed image 15
Deluxe Room with King Bed image 16
Deluxe Room with King Bed image 17
Deluxe Room with King Bed image 18
35 m²

Deluxe Room with King Bed

1 king bed

Deluxe Room image 1
Deluxe Room image 2
Deluxe Room image 3
Deluxe Room image 4
Deluxe Room image 5
Deluxe Room image 6
Deluxe Room image 7
Deluxe Room image 8
30 m²

Deluxe Room

2 single beds or 1 king bed

Fairmont Room image 1
Fairmont Room image 2
Fairmont Room image 3
Fairmont Room image 4
Fairmont Room image 5
Fairmont Room image 6
Fairmont Room image 7
Fairmont Room image 8
26 m²

Fairmont Room

2 single beds or 1 queen bed

Deluxe Room with 2 Single Beds image 1
Deluxe Room with 2 Single Beds image 2
Deluxe Room with 2 Single Beds image 3
Deluxe Room with 2 Single Beds image 4
Deluxe Room with 2 Single Beds image 5
35 m²

Deluxe Room with 2 Single Beds

2 single beds

Deluxe Courtyard King Non-Smoking image 1
Deluxe Courtyard King Non-Smoking image 2
Deluxe Courtyard King Non-Smoking image 3
35 m²

Deluxe Courtyard King Non-Smoking

1 king bed

Signature King Suite image 1
Signature King Suite image 2
Signature King Suite image 3
Signature King Suite image 4
Signature King Suite image 5
85 m²

Signature King Suite

1 king bed

Deluxe Veranda King Non-Smoking image 1
Deluxe Veranda King Non-Smoking image 2
Deluxe Veranda King Non-Smoking image 3
Deluxe Veranda King Non-Smoking image 4
Deluxe Veranda King Non-Smoking image 5
Deluxe Veranda King Non-Smoking image 6
Deluxe Veranda King Non-Smoking image 7

Deluxe Veranda King Non-Smoking

1 king bed

Norfolk Signature Suite with King Bed image 1
Norfolk Signature Suite with King Bed image 2
Norfolk Signature Suite with King Bed image 3
Norfolk Signature Suite with King Bed image 4
Norfolk Signature Suite with King Bed image 5
Norfolk Signature Suite with King Bed image 6
Norfolk Signature Suite with King Bed image 7
Norfolk Signature Suite with King Bed image 8

Norfolk Signature Suite with King Bed

1 king bed

Deluxe Courtyard Room with 2 Single Beds image 1
Deluxe Courtyard Room with 2 Single Beds image 2
Deluxe Courtyard Room with 2 Single Beds image 3
Deluxe Courtyard Room with 2 Single Beds image 4
35 m²

Deluxe Courtyard Room with 2 Single Beds

2 single beds

Fairmont Room with Queen Bed image 1
Fairmont Room with Queen Bed image 2
35 m²

Fairmont Room with Queen Bed

1 queen bed

What other guests say about this hotel

  • 1

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Fairmont The NorfolkNairobi, Kenya

Where you'll be staying