Grand Twin Towers View Suite - Suite room

Grand Twin Towers View Suite - Room plan

1 King Bed with Tower View with Club Access - View

Masjid Jamek of Kuala Lumpur - 1.89 km from property

Kuala Lumpur City Centre - 1.95 km from property

Malayan Railway Administration Building - 2.61 km from property

Titiwangsa Lake Garden - 2.7 km from property

Grand Hyatt Kuala Lumpur

Name: Grand Hyatt Kuala Lumpur
Address: 12 Jalan Pinang, Kuala Lumpur, Kuala Lumpur, 50450, Malaysia
Rating: 9.116842864007632

Kuala Lumpur, Malaysia

12 Jalan Pinang, 50450

9.1Rating

ExceptionalRated by Guests

4,162Reviews

What to expect

Pros

🌟Excellent service with attentive and professional staff
🍳Amazing and diverse breakfast options with a fantastic view
🏨Well-maintained and comfortable rooms with great amenities
🌆Centrally located with easy access to major attractions and shopping malls
🍰Special treats and surprises for guests celebrating occasions
👪Family-friendly environment with activities for kids and family enjoyment
🍽️Delicious dining options with a variety of cuisines to choose from
💆Relaxing spa facilities and services for a rejuvenating experience
🏊Inviting swimming pool for a refreshing dip and leisure time
🌺Beautiful views of the city skyline and iconic landmarks

Cons

💸Rising prices may not fully match the value offered
🤖Some staff members appeared robotic or less warm in their interactions
⏳Occasional delays in service, such as slow response times for orders
🚫Inconsistent service quality, especially in specific areas like concierge assistance
⬆️Complicated elevator system may cause inconvenience for guests
💰Higher costs compared to competitors in the same segment
🔒Issues with key card access or room readiness during check-in/check-out processes
📝Instructional or restrictive communication that may detract from the hospitality experience
🥄Reduction in food variety or quality compared to previous experiences
🛎️Some aspects of the hotel experience may not meet past expectations or standards

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Malay

Set in a prime location of Kuala Lumpur, Grand Hyatt Kuala Lumpur Hotel puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Grand Hyatt Kuala Lumpur Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of hot tub, fitness center, sauna, outdoor pool, spa. Friendly staff, great facilities and close proximity to all that Kuala Lumpur has to offer are three great reasons you should stay at Grand Hyatt Kuala Lumpur Hotel.