Mandarin Oriental Ritz, Madrid
9.2Rating
ExceptionalRated by Guests
187Reviews
What to expect
Pros
- 🌟Impeccable hospitality with luxurious amenities
- 🎉Elegant and festive vibe elevates the experience
- 🛏️Spacious and cozy rooms with stunning views
- 🍽️Great breakfast and dining options
- 🌳Perfect location near museums and parks
- 🍸Active and exciting bar with excellent food
- 🏊♂️Impressive pool and spa facilities
- 👩🍳Exceptional dining experience with masterclass options
- 🌿Blend of modern amenities and natural beauty
- 🎻Live music and entertainment during meals
Cons
- 🔇Some noisy rooms affecting tranquility
- 🐜Ants found in one of the rooms
- 🧼Inconsistent room cleanliness and maintenance issues
- 🍹Slow and inefficient food service
- 💸High prices for food and beverages
- 🔊Noise disturbances from technicians and surroundings
- 🚪Issues with room changes and delays in check-in
- 💧Unprofessional behavior and service attitude from staff
- 🐚Some areas require better maintenance and cleanliness
- 🍴Inconsistencies in dining service quality
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Sauna, Spa, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Arabic
Where you'll be sleeping
30 m²
Superior Twin Room
2 single beds
37 m²
Deluxe Twin Room
2 single beds
68 m²
Prado Suite
1 king bed
50 m²
Junior Suite
1 king bed
78 m²
Turret Suite
1 king bed
68 m²
Park Suite
1 king bed
42 m²
Premier Junior Suite
1 king bed
37 m²
Deluxe Room King
1 king bed
52 m²
Palm Court Suite
1 king bed
30 m²
Superior Room King
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.