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Rixos Almaty Hotel

7.1Rating
Very GoodRated by Guests
151Reviews

What to expect

Pros

  • 🏨Good location of the hotel
  • 🍽️Excellent breakfast buffet with a wide variety
  • 🏋️Well-equipped gym for cardio and strength training
  • 🏊Indoor swimming pool with changing rooms nearby
  • 🛎️Friendly and attentive staff, including the manager
  • 🛏️Spacious and clean rooms in an upscale setting
  • 🍸Good room service menu and lobby bar
  • 🌆Great location near restaurants, shops, and attractions
  • 🏢Concierge service and tour booking assistance available
  • 🧴Hand sanitizer and hygiene amenities provided

Cons

  • 🦗Reports of cockroaches in the room
  • 💸High pricing for the stay
  • 🔒Fridge locked unless requested, inconveniencing guests
  • 🔌Issues with phone lines and technical maintenance problems
  • 🚪Staff entering rooms without permission and poor room service
  • 🔊Noise levels outside and disruptions by influencers
  • 🛁Room lacking a stand-up shower and issues with bathtub accessibility
  • 🛌Uncomfortable bed and outdated room furniture
  • 🧻Lack of cleanliness and maintenance in the rooms
  • 🛎️Poor communication and coordination among staff members

What this place has to offer

Things to do and ways to relaxFitness center, Hammam, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Russian

Ideally located in the prime touristic area of Almaly District, Rixos Almaty Hotel promises a relaxing and wonderful visit. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Rixos Almaty Hotel. Designed for comfort, selected guestrooms offer television LCD/plasma screen, bathroom phone, mirror, separate living room, internet access – wireless to ensure a restful night. Take a break from a long day and make use of hot tub, fitness center, sauna, indoor pool, spa. Friendly staff, great facilities and close proximity to all that Almaty has to offer are three great reasons you should stay at Rixos Almaty Hotel.

Where you'll be sleeping

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220 m²

Presidential Suite

1 king bed & 1 king bed & 1 king bed

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48 m²

Premium King Room

1 king bed

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74 m²

Deluxe Suite

1 king bed & 1 sofa bed

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32 m²

Deluxe King Room with Park View

1 king bed

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32 m²

Deluxe Twin Room (Standard Floor)

2 single beds

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32 m²

Deluxe King City View

1 king bed

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48 m²

Superior Suite

1 king bed

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110 m²

Executive King Suite

1 king bed

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32 m²

Superior King Room

1 king bed

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48 m²

Junior Suite

1 king bed

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying