The Ritz-Carlton, Chicago
9.1Beoordeling
UitzonderlijkBeoordeeld door gasten
947Beoordelingen
Wat je kunt verwachten
Voordelen
- 👍Exceptional customer service from staff like Karim and Joann
- 🏨Luxurious and spacious rooms with beautiful views
- 🍽️Delicious dining options at the on-site restaurants
- 🛏️Comfortable beds for a good night's sleep
- 🎁Special touches and treats for guests, like birthday surprises and complimentary candy carts
- 🏊Access to amenities such as pools and steam rooms
- 🛍️Convenient location near shopping and dining options
- 🔝High-quality facilities and well-appointed recreational amenities
- 🌟Beautiful holiday decorations and festive atmosphere during Christmas season
- 🌆Central location with easy access to city attractions and entertainment
Nadelen
- 🔔Inconsistent housekeeping services and room cleanliness
- 🚪Issues with room readiness and delays in check-in process
- ❄️Cold indoor pool and limited child-friendly pool options
- 📞Difficulty in reaching front desk or concierge via phone
- 💤Problems with late check-out policies and honoring loyalty program benefits
- 🎉Lack of response or follow-up on special requests and room service issues
- 👎Negative interactions with certain staff members affecting guest experience
- 🕰️Issues with timing and effectiveness of room service and turn-down services
- 🛁Inadequate bathroom amenities and maintenance in some rooms
- 🚗High parking rates and lack of clear signage for guests
Wat dit plekje heeft om te bieden
Activiteiten en ontspanningsmogelijkhedenFitnesscentrum, Lichaamsscrub, Lichaamswikkel, Massage, Spa, Spa/sauna, Stoombad, Tours, Voetenbad, Yogaruimte
Diensten en gemakkenBagageopslag, Conciërge, Dagelijkse schoonmaakdienst, Faciliteiten voor mindervaliden, Lift, Stomerij, Wasserijservice
InternettoegangGratis Wi-Fi in alle kamers!, Wi-Fi in openbare ruimtes
Gesproken talenEngels, Spaans
Located in Magnificent Mile, The Ritz-Carlton, Chicago is a perfect starting point from which to explore Chicago (IL). The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at The Ritz-Carlton, Chicago. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, fan, air conditioning, heating, wake-up service. The property offers various recreational opportunities. The Ritz-Carlton, Chicago is an excellent choice from which to explore Chicago (IL) or to simply relax and rejuvenate.
Waar ga je slapen
52 m²
Executive Suite, Club lounge access, Suite, 1 King
1 king bed
Presidential Suite, 1 Bedroom Suite, 1 King, Sofa bed
1 double bed
39 m²
Club lounge access, Guest room, 1 King, City view
1 king bed
38 m²
Club lounge access, Guest room, 1 King, Lake view
1 king bed
93 m²
Lakeside Suite, Club lounge access, 1 Bedroom Suite
1 king bed or 1 sofa bed and 1 king bed or 1 super king bed & 1 sofa bed
35 m²
Deluxe City View, Guest room, 1 King
1 king bed
93 m²
Lakeside Suite, 1 Bedroom Suite, 1 King, Sofa bed
1 king bed or 1 double bed & 1 sofa bed
56 m²
Water Tower Suite, 1 Bedroom Suite, 1 King, Sofa bed
1 king bed or 1 double bed
35 m²
Guest room, 2 Double
2 double beds
37 m²
Club lounge access, Guest room, 2 Double
2 double beds
Wat andere gasten over dit hotel zeggen
Is dit hotel beter of slechter geworden
We hebben de beoordelingen geanalyseerd om erachter te komen of dit hotel verbetert of verslechtert. Gemiddeld heeft dit hotel verslechterd 0.00% gedurende de periode.
Wie moet hier blijven
We hebben de beoordelingen geanalyseerd om erachter te komen wat verschillende soorten reizigers van dit hotel vinden.
Wanneer moet je hier blijven
We hebben de beoordelingen geanalyseerd om erachter te komen welke maanden het beste zijn om hier te verblijven.