Navy Pier Suite, 2 Bedroom Suite, Navy Pier view, City view - Guestroom

Gold Coast Suite, 1 Bedroom Executive Suite, City view - Guestroom

Executive, Suite, 1 King, Michigan Avenue view - Bed

Magnificent Mile Suite, 1 Bedroom Suite, 1 King, Sofa bed - Bed

Lakeside Suite, 1 Bedroom Suite, 1 King, Sofa bed - Guestroom

Presidential Suite, 1 Bedroom Suite, 1 King, Sofa bed - Bed

Presidential Suite, 1 Bedroom Suite, 1 King, Sofa bed - Guestroom

Ambassador Suite, 1 Bedroom Suite, 1 King, Sofa bed - Guestroom

The Ritz-Carlton, Chicago

Name: The Ritz-Carlton, Chicago
Address: 160 East Pearson Street at Water Tower Place, Chicago (IL), Illinois, 60611, United States
Rating: 9.077085533262936

Chicago, EUA

9.1Classificação

ExcepcionalAvaliado por Hóspedes

947Avaliações

O que esperar

Prós

👍Exceptional customer service from staff like Karim and Joann
🏨Luxurious and spacious rooms with beautiful views
🍽️Delicious dining options at the on-site restaurants
🛏️Comfortable beds for a good night's sleep
🎁Special touches and treats for guests, like birthday surprises and complimentary candy carts
🏊Access to amenities such as pools and steam rooms
🛍️Convenient location near shopping and dining options
🔝High-quality facilities and well-appointed recreational amenities
🌟Beautiful holiday decorations and festive atmosphere during Christmas season
🌆Central location with easy access to city attractions and entertainment

Contras

🔔Inconsistent housekeeping services and room cleanliness
🚪Issues with room readiness and delays in check-in process
❄️Cold indoor pool and limited child-friendly pool options
📞Difficulty in reaching front desk or concierge via phone
💤Problems with late check-out policies and honoring loyalty program benefits
🎉Lack of response or follow-up on special requests and room service issues
👎Negative interactions with certain staff members affecting guest experience
🕰️Issues with timing and effectiveness of room service and turn-down services
🛁Inadequate bathroom amenities and maintenance in some rooms
🚗High parking rates and lack of clear signage for guests

O que este lugar tem para oferecer

Coisas para fazer e maneiras de relaxarBanho de pés, Centro de fitness, Envoltório corporal, Esfoliação corporal, Massagem, Passeios, Sala de ioga, Sala de vapor, Spa, Spa/sauna

Serviços e conveniênciasConcierge, Depósito de bagagem, Elevador, Instalações para hóspedes com deficiência, Lavagem a seco, Limpeza diária, Serviço de lavanderia

Acesso à internetWi-Fi em áreas públicas, Wi-Fi grátis em todos os quartos!

Idiomas faladosInglês, Espanhol

Located in Magnificent Mile, The Ritz-Carlton, Chicago is a perfect starting point from which to explore Chicago (IL). The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at The Ritz-Carlton, Chicago. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, fan, air conditioning, heating, wake-up service. The property offers various recreational opportunities. The Ritz-Carlton, Chicago is an excellent choice from which to explore Chicago (IL) or to simply relax and rejuvenate.