Le Passage Cairo Hotel & Casino

Name: Le Passage Cairo Hotel & Casino
Address: Sheraton Al Matar, Cairo، Cairo Governorate 11861, Egypt, Cairo, Al Jizah, 11861, Egypt
Rating: 8.637033968516985

Cairo, Egypt

8.6Rating

ExcellentRated by Guests

4,828Reviews

What to expect

Pros

🌟Exceptional staff hospitality and service
🍲Delicious and diverse food options
👍Helpful and friendly crew members
🌴Beautiful garden and pool area
🏖️Conveniently located near the airport
😊Professional and attentive housekeeping
👏Quality and clean dining experience
🎶Enjoyable music and ambiance at the restaurant
💯High level of cleanliness and hygiene maintained
🌈Variety of facilities like pool, bar, lounge, and garden

Cons

🚪Inconsistent room arrangements and amenities
🛁Issues with bathroom cleanliness and maintenance
🎵Poor restaurant ambiance and music selection
⏳Long wait times for dining service
💤Noise disturbances within the hotel premises
💬Communication challenges with staff members
🚕Issues with shuttle service scheduling
💔Unsatisfactory customer service experiences
💡Improvement needed in room maintenance and amenities
💼Limited wake-up call and room service reliability

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Fitness center, Foot bath, Game room, Hammam, Hot tub, Light therapy, Massage, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Kitchen, Restaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, French, Italian, Arabic, Russian, Romanian

Le Passage Cairo Hotel & Casino is conveniently located in the popular Heliopolis area. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Take advantage of the property's free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, gift/souvenir shop. Designed for comfort, selected guestrooms offer flat screen television, carpeting, clothes rack, complimentary tea, free welcome drink to ensure a restful night. Entertain yourself with the property's recreational facilities, including hot tub, fitness center, sauna, outdoor pool, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Le Passage Cairo Hotel & Casino.