Hilton Makkah Convention Hotel
8.5评分
优秀由客人评分
4,776评论
你期望什么
优点
- 🌟Excellent customer service and professionalism from staff like Ricky Haniffa and Mr. Khalid Adel.
- 🍽️Exceptional breakfast buffet with a wide variety of delicious options.
- 🤝Friendly and welcoming staff members like Radowan, Sumin, Talal, and Abdullah.
- 🕌Close proximity to Haram for easy access and prayer.
- 🛏️Comfortable and clean rooms for a relaxing stay.
- 🍴Delicious and diverse food options suitable for different tastes.
- 🙏Helpful staff members who go above and beyond to assist guests.
- 🛎️Quick and responsive reception service for a smooth check-in and check-out experience.
- 🌄Stunning views of Haram and the surrounding area from some rooms.
- 🧳Convenient amenities such as a prayer space, lounge, and fast elevators.
缺点
- 🔑Room key issues and inconvenience with lock problems.
- 🚿Leaking shower and cleanliness issues in some rooms.
- 🏔️Location on a steep hill can be challenging, especially after activities like tawaaf.
- 💼Poor housekeeping service and the need for better room maintenance.
- 🛎️Long checkout process and delays due to untrained or rude staff members.
- 💸Priced similarly to other nearby hotels that offer better accessibility due to level ground.
- 🚗Request for a golf cart service to assist guests with mobility up and down the hill.
- 📚Lack of proper information desk service and repetitive key-making without addressing the root issue.
- 🧹Inconsistent room cleanliness and the need for better attention to housekeeping details.
- 🎭Mixed experiences with staff service quality, with some exceptional and some lacking customer focus.
这个地方有什么可以提供的
可做的事情和放松方式健身中心, 现场娱乐
服务和便利设施干洗, 无接触办理入住/退房, 残疾人设施, 每日清洁, 洗衣服务, 电梯, 礼宾服务, 行李寄存
用餐、饮品和小吃24小时客房服务, 厨房, 餐厅 [清真]
互联网接入公共区域Wi-Fi, 所有房间免费Wi-Fi！
使用的语言英语, 印地语, 阿拉伯语, 印尼语
Located in Ajyad, Hilton Makkah Convention Hotel is a perfect starting point from which to explore Mecca. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Facilities like free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, wheelchair accessible are readily available for you to enjoy. Some of the well-appointed guestrooms feature flat screen television, additional bathroom, additional toilet, bathroom phone, carpeting. Access to the property's fitness center will further enhance your already satisfying stay. For reliable service and professional staff, Hilton Makkah Convention Hotel caters to your needs.
你将在哪里睡觉
80 m²
Twin Executive Suite
1 double bed
160 m²
Family 2-Bedroom Suite With Full Haram View
1 double bed & 1 double bed
80 m²
King Executive Suite
1 king bed
80 m²
Twin Executive Suite with View
1 single bed
35 m²
Twin Guest Room
2 single beds
80 m²
King Executive Suite with View
1 king bed
25 m²
Two Bedroom Family Room
2 single beds & 4 single beds
230 m²
Royal Suite with Haram View
1 king bed & 1 king bed
35 m²
Twin Executive Room with View
2 single beds
35 m²
Queen Guest Room
1 queen bed
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